The thing is, I love to do all my shopping online. I can do it whenever I want, as fast or slow as I want, click,
Anyway, most of the things one would order online, well, one is happy if they are delivered next day, and if it takes three days, or even a week, it's no big deal. But if you order a pizza, it's because you're hungry, right? I mean, next day, or heaven forbid, three day delivery is not an option.
So a few years ago (wow ... now that I think about it, it was nearly a decade ago) I was hungry at like 10 PM, in a hotel room in an unfamiliar area, so I went online to look for the closest pizza place. Pizza Hut popped up, with a website, and even an "Order Online Now" option. So I ordered online. It said it would be about 45 minutes. Not the best, but acceptable.
So an hour later when the pizza hadn't shown up, I ended up calling the place. I was not sure at that point in the evolution of the internet if the order had even made it to a real Pizza Hut, let alone the right Pizza Hut. The manager answered. Turns out his delivery boy went on a pizza run and disappeared. He was not concerned about the pizza boy (I would have been thinking: car accident, mugging, even kidnapping or something; but that's me channeling my mother).
So I went from not sure that my order had been properly placed to order-placement-confirmed-so-why-the-hell-am-I-still-hungry-and-waiting-an-hour-later to embarrassed that I'm upset about being slightly hungry and ordering a bazillion calories to be delivered to my doorstep by a pimply faced little boy who may have been murdered trying to bring me my eight dollars worth of gluttonous sin.
Needless to say, I don't order pizza online anymore.